Job Description:
Lumos Learning is looking for a Remote Product Specialist who can communicate effectively with our customers, provide timely resolutions on all encountered and identified issues, and share periodic updates of product enhancements and new releases with our existing customers. Also, not afraid to learn new things relating to our product and take on new onboarding projects.
We are looking for someone that has the following:
- Good presentation skills
- Comfortable with technology
- Testing products new enhancements
- Great communication skills
- Troubleshooting customers issues and providing a timely resolution
- Following up with customers periodically
- Creating short explainer videos for customers
Skills:
- About 2 years of customer service experience
- Prior familiarity with professional presentations both in-person and video format
- Experience working with technology products
- Prior experience with schools a plus
- Bachelor’s degree
If you are excited about this opportunity, please send your resume to:
Jeremy Brunton
National Sales Manager
jeremy.brunton@lumoslearning.com
518-594-7638
About the Company
Lumos Learning a publisher of innovative tools that enhance classroom learning for children in K-12. It has developed learning platforms that combine online and print media to complement classroom learning. Using the Lumos Study Programs, parents and educators can reinforce the classroom learning experience for children and help them succeed in the classrooms and standardized tests. It was founded in 2007 and based in Piscataway, NJ. You can learn more by visiting http://backup.lumoslearning.com
